Settings
Per-agent usage limit
Cap how many credits one agent can use in a month.
Your plan's credits are shared by all your agents. To stop one agent — a busy public bot, a client's agent, a test — from using more than its share, open its Settings → Usage limit, switch on Limit this agent's monthly credits and set Credits per month.
You see how many credits the agent used this month. When it reaches the limit:
- it stops answering and sends your message when the limit is reached instead (no credits used) — or, if empty, Sorry, this assistant is temporarily unavailable. Please try again later.;
- you get an email and a notification, once.
It answers again when your monthly credits reset, or as soon as you raise or remove the limit.
Agencies can also cap a whole client workspace — see Agency plan.
Was this page helpful?
Still stuck? Contact us