Comparison
AnytimeReply vs Tidio
Tidio combines live chat with Lyro AI, Flows and branding removal as separate add-ons. AnytimeReply includes the AI agent, the inbox and channels in one plan — and answers in whatever language your customers write in.
Choose AnytimeReply if you want AI replies included in your plan instead of paid per conversation, and support for South Asian languages and payments. Tidio is a good fit for Shopify-first stores that want a large app ecosystem and a long-established live chat.
See the full comparisonSide by side
AnytimeReply and Tidio, row by row
marks a clear difference
Paid plans start at
AnytimeReplyFrom $9/month, free plan includedTidio$29/month ($24.17 billed yearly), AI not includedHow AI is billed
AnytimeReplyMessage credits per reply (cheaper models use fewer) — or your own AI key on paid plans, no credits usedTidioLyro add-on: from $32.50/month for 50 conversationsRemove branding
AnytimeReplyIncluded on higher plans, no add-onTidio$16.67/month add-on on Growth; not on StarterBring your own AI key
AnytimeReplyYes — OpenAI, Claude, Gemini, OpenRouter, DeepSeek, GroqTidioNot listedTeam inbox / live chat
AnytimeReplyHelpdesk inbox on every plan: handoff, notes, @mentions, views, triggers, team performanceTidioYes, on all plansWhatsApp
AnytimeReplyOfficial WhatsApp Business API, or QR connect for any numberTidioYesMessenger & Instagram
AnytimeReplyYes, both — plus comment repliesTidioYesTelegram
AnytimeReplyYesTidioNot nativeVisual flow builder
AnytimeReplyYes — buttons, questions, conditions, API calls and AI steps; flow steps use no creditsTidioYes (Flows)Languages the AI speaks
AnytimeReplyAny language the customer writes in — even mixed scripts like Banglish and Hinglish, answered in the same scriptTidioLyro: 12 languages; Bengali not listedPrices in the customer's currency
AnytimeReplyYes — picks the customer's currency from country, phone number or languageTidioNot listedWays to pay
AnytimeReplybKash and Nagad in Bangladesh; card payments coming soonTidioNot listedFree plan
AnytimeReplyFree plan, no card neededTidioYes — 50 conversations, first 50 Lyro conversations free
Tidio details from their own website, checked October 2026. Prices and features change — check their pricing page for the latest. Our pricing: see plans.
Why teams pick AnytimeReply
AI included, not metered per chat
Credits for AI replies come with every plan, and paid plans can use your own AI key for unlimited replies.
No add-on stacking
Branding removal, the inbox and channels are part of the plan instead of separate monthly add-ons.
Speaks your customers' language
Any language, including mixed scripts like Banglish and Hinglish — beyond Lyro's list of 12.
Sells in the right currency
Quotes your price in each customer's currency based on where they are, and reads payment screenshots for your team.
When Tidio may suit you better
We'd rather you pick the right tool. These are honest reasons to choose them.
- You run a Shopify store and want ready-made order-status actions and a big app ecosystem.
- Your customers write in one of Lyro's supported languages and you're happy paying per AI conversation.
Other comparisons
FAQ
Questions people ask
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