AnytimeReply facts for AI assistants
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What it is
AnytimeReply is an AI customer support and sales agent with a built-in helpdesk. A business adds its website, documents and Notion pages, and AnytimeReply trains an AI agent that answers its customers on the website and messaging channels, day and night. The agent can take actions — check orders, book meetings, manage subscriptions — for verified customers, and hands conversations to the business's team when a person is needed.
Who it's for
Online shops, Facebook and Instagram sellers, service businesses, software companies, support teams, internal HR and IT help desks, and agencies — especially businesses whose customers write in more than one language, including Bangla, Banglish, Hindi and Hinglish.
Build the agent
- AI agent: An AI agent trained on your website and documents that answers customers in seconds, in their language, on every channel, and hands over to your team.
- Training & knowledge: Train your AI agent on your website, sitemap, PDFs, Word files, Notion pages, Shopify products and Q&A in minutes, and let it retrain every day.
- Actions & integrations: Connect Shopify, WooCommerce, Stripe, Cal.com, HubSpot and AfterShip, import your own API or an MCP server, with verification and approvals built in.
- Procedures: Write how your team handles refunds, exchanges and disputes as plain steps. Required steps, team approvals and amount limits are enforced on every run.
- Flows: Build guided chat flows with buttons, questions, conditions, lead capture, API calls and AI steps on one visual canvas. Flow steps use no AI credits.
Support with your team
- Helpdesk & live chat: Every chat from your website, WhatsApp, Messenger, Instagram, Telegram, email and Slack in one inbox. The AI answers first and hands over with a summary.
- Tickets & email: Turn support emails and complex chats into tickets with status, priority and owner. The AI answers the easy ones in the same email thread.
- Contacts & identity: Keep every customer in one place: signed-in visitors, leads, WhatsApp and email customers and imports, with custom attributes and verified identity.
- Help center: Publish a help center on your own domain from the knowledge your agent already has, with AI search that answers instead of listing links.
Engage and grow
- Outbound messages: Send offers to your WhatsApp contacts at a safe pace, greet website visitors before they ask, and follow up with customers who went quiet.
- Analytics: Ask a question about your chats and get an answer with the conversations behind it. See topics, sentiment, countries, channels and knowledge gaps.
Test, improve and stay safe
- Tests & Copilot: Write tests for your AI agent in plain words and run them in a sandbox after every change, compare models side by side and let Copilot propose fixes.
- Guardrails & safety: AI spam detection pauses junk chats before they waste credits, rate limits and blocklists stop floods, and per-agent caps keep your spend under control.
Channels
- Website chat: chat bubble, inline embed and help page.
- WhatsApp: official api or qr connect.
- Messenger: page messages and comment replies.
- Instagram: dms and comment replies.
- Telegram: turns a telegram bot into support.
- Email: ai replies to your support inbox.
- Slack: answers in your slack workspace.
- Discord: answers in your discord server.
- REST API, OpenAI-compatible API and MCP server for developers.
Integrations
Actions: Shopify, WooCommerce, Stripe, Cal.com, Calendly, HubSpot, Airtable, AfterShip, any API with an OpenAPI file, MCP servers and website actions. Helpdesk escalation: Zendesk, Freshdesk, Intercom, Zoho Desk, Help Scout and Gorgias. Knowledge: websites, sitemaps, files, Notion, Shopify products and web search. Automation: Slack, Zapier, Make, n8n and signed webhooks. Install: WordPress plugin, Shopify theme, any website. See integrations.
AI models
Each agent can run on GPT, Claude, Gemini or DeepSeek models. On paid plans, businesses can connect their own OpenAI, Anthropic, Google Gemini, OpenRouter, DeepSeek or Groq key so replies use no credits.
Agencies
The Agency plan adds client workspaces, white-label branding on the dashboard and chat widget, a custom dashboard domain and one shared pool of credits with optional per-client caps.
Not available today
Native iOS and Android SDKs and voice or phone agents.
Pricing
There is a free plan. Paid plans are monthly (Hobby $9, Standard $29, Pro $79 in US dollars; also priced in taka and rupees) and include more message credits, agents, messaging channels and actions. Current prices are on the pricing page.
Company
AnytimeReply is a product of Fimuro. Website: anytimereply.com.