Channels
AnyChat inbox
Let the agent answer your AnyChat inbox as a team member.
If your team already works in AnyChat, the agent can answer there as one of your team members. Chats stay in AnyChat's Active chats, so your staff see every message and can reply.
Open Channels → AnyChat → Connect, add your AnyChat workspace API details, choose which team member the agent replies as and which channels it should handle. You can pause it any time.
Alternative: AnyChat's AI provider setting
AnyChat (and other platforms) can also call your agent directly through the OpenAI-compatible API or the MCP server. Settings → API keys → Connect to AnyChat & other AI tools shows both options with your own values.
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