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AnytimeReply

Getting started

Quick start

Create an agent, train it on your website and put it live in about ten minutes.

  1. 1

    Create your agent

    Sign up at https://anytimereply.com/register — the free plan needs no card. Enter your website address and choose the language your customers write in. The agent starts reading your pages straight away and writes a short business overview (what you sell, prices, policies, contact details).

  2. 2

    Test it in the Playground

    Open your agent. The Playground is a live chat with your agent: ask the questions your customers ask. If an answer is wrong or missing, add the right one under Build → Q&A — a Q&A answer always wins over other content. Click Why this answer? under a reply in the Inbox to see which knowledge it used.

  3. 3

    Make it yours

    • Describe its job, tone and rules in Build → Instructions (guide).
    • Set the name, colours, welcome message and suggested questions in Playground → Display (guide).
    • Add more knowledge — files, Notion, products — in Build → Data sources (guide).
  4. 4

    Go live

    • Website: copy the code from Channels → Website → Chat bubble and paste it just before </body>. On WordPress, download the ready-made plugin instead. See Website chat bubble.
    • WhatsApp, Messenger, Instagram, Telegram, email, Slack: connect them under Channels (overview).
  5. 5

    Get your team ready

    • Invite colleagues under Settings → Members (guide).
    • Choose how your team hears about chats that need a person under the agent's Settings → Notifications (guide).

Every conversation from every channel appears in your Inbox. Chats that need a person are under Needs human, and the sidebar shows how many are waiting.

What next

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