Email
Connect your support email and let AI answer the easy ones
Connect your support inbox. The agent replies to common questions in the same thread, and every email becomes a ticket your team can track.
- Automatic first reply
- Tickets for the rest
- No reply loops
How it works
Connect Email in three steps
- 01
Connect the mailbox
Enter your IMAP and SMTP details — we test them before saving — or forward emails to us.
- 02
Pick who answers
AI first with handover to the team, or team only with AI drafts.
- 03
Reply from the dashboard
Your team answers tickets in AnytimeReply; replies go out from your own address.
What it does on Email
Automatic first reply
Common questions answered in minutes, not hours, in the customer's language.
Tickets for the rest
Everything becomes a ticket with an owner and status, threaded with every reply.
No reply loops
Auto-responders, bounces and no-reply senders are skipped.
FAQ
Questions people ask
Still wondering about something? Ask us or read the docs.
Is my email password safe?
Passwords are encrypted before they're stored and never shown again. For Gmail, use an app password that you can revoke at any time.